[rt-users] Query Builder not showing result

Ruslan Zakirov ruslan.zakirov at gmail.com
Mon Mar 1 15:39:20 EST 2010


You need:

(Queue = 'Help Desk Corp.' OR Queue = 'Projects - Corp.')
AND Created > '2010-02-14' AND Created < '2010-03-02'

On Mon, Mar 1, 2010 at 11:05 PM, Michael Neuschafer
<mneuschafer at nationalstoresinc.com> wrote:
> I am having a problem with query builder showing result for 2 queues.   I
> want to see ticket created for 2 queues and I get nothing.  Below is the
> example search.  Why is it showing no result?  And when I change the
> aggregator to OR it shows all ticket created even outside of the date
> ranges.
>
>
>
> Queue = 'Help Desk Corp.' AND Queue = 'Projects - Corp.' AND Created >
> '2010-02-14' AND Created < '2010-03-02'
>
>
>
> Michael Neuschafer
>
> PC Support Specialist
>
> National Stores Inc.
>
> (310) 436 - 2150
>
>
>
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-- 
Best regards, Ruslan.



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