[rt-users] autohandler line 53 error - RT 3.8.4

Eduardo sathler90 at gmail.com
Wed Mar 3 13:54:03 EST 2010


Hi Folks,

I have installed RT 3.8.4_1  - installed from ports on FreeBSD 7.2
i386 w/ FastCGI and apache.

When I point my browser to the URL, I get this:

Undefined subroutine &RT::Interface::Web::HandleRequest called at
/usr/local/share/rt38/html/autohandler line 53

any ideias ?

Funny thing is the install from ports went fine, ie, all dependencies
are installed, but when I run the RT script to test-dependencies, it
thinks that a few dependencies are missing ... but I dont think they
are missing.


I have searched the mailing list but did not find a solution.

thanks,
-Ed.


On a side note:

On my lab machine I did try the upgrade to 3.8.6 ... when I run the
upgrade db script, I get this error:


Proceed [y/N]:y
Processing 3.8.6
Now inserting data
[Wed Mar  3 02:02:29 2010] [error]: Couldn't get principal for not loaded
object (/usr/local/lib/perl5/site_perl/5.8.9/RT/User_Overlay.pm:1181)
[Wed Mar  3 02:02:29 2010] [crit]: Can't call method "HasRight" on an
undefined value at /usr/local/lib/perl5/site_perl/5.8.9/RT/User_Overlay.pm
line 1277, <STDIN> line 4.
(/usr/local/lib/perl5/site_perl/5.8.9/RT.pm:379)
Can't call method "HasRight" on an undefined value at
/usr/local/lib/perl5/site_perl/5.8.9/RT/User_Overlay.pm line 1277, <STDIN>
line 4.



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