[rt-users] Rights management question

[Jerrad Pierce]

> each custom field rights by Roles. The Roles Rights on CF can only be
> granted in Global way? So am i missing something ?
The fact that CFs themselves may be selectively applied to queues?

> Second
>     Can i set a filter on the right Showticket?
> For instance, i would grant some user too see only tickets created by
> someone who has XXXX in his mail where XXXX is match by a Regex ?
No. Seems far outside the realm of general utility and a PITA.
What you could do is create a scrip that checks your conditions
and adds the individual in question as (squelched) requestor/cc
OnCreate.

Alternatively, setup you groups and queues to match this mapping
as best as possible.

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