[rt-users] How to freeze work time count in RT for a newly created status

Prabhat Chandra prabhat at india.tejasnetworks.com
Sun Mar 7 12:20:39 EST 2010

Previous message (by thread): [rt-users] Question on Reminders
Next message (by thread): [rt-users] use email sender's default queue on ticket create
Messages sorted by: [ date ] [ thread ] [ subject ] [ author ]

Dear lists

I have created a new status in RT and wants to not count work time when 
status changed to this. Please suggest if any way is their to achieve this.

Regards
Prabhat

Previous message (by thread): [rt-users] Question on Reminders
Next message (by thread): [rt-users] use email sender's default queue on ticket create
Messages sorted by: [ date ] [ thread ] [ subject ] [ author ]

More information about the rt-users mailing list