[rt-users] Infinite login cycle

[Larry Garfield]

Greetings.

Starting earlier today, we started experiencing the same issue as 
described in this message:

http://lists.bestpractical.com/pipermail/rt-users/2010-February/063573.html

We are able to log in successfully, but after doing so the next link we 
click goes back to a login page.

However, unlike that message we have not recently upgraded.  We are 
running RT 3.8.5 and have been doing so since we first installed RT. 
I'm not sure then what would have triggered this issue.

One of the replies to that email suggested removing 
local/html/autohandler.  I do not fully understand what that means, but 
there is no such file present.  And since there was no update I'm not 
quite sure how it could have changed.

Anyone have another suggestion? :-)

-- 
Larry Garfield
Senior Architect
Palantir.net
2211 N. Elston Avenue, Suite 202
Chicago IL 60614

p 773.645.4100 ext. 301
f 773.645.4105
e garfield at palantir.net