[rt-users] status other than "open" in "RT at a glance"

Jerrad Pierce jpierce at cambridgeenergyalliance.org
Tue Mar 16 12:59:59 EDT 2010


> Some months ago I added a custom status of "stalled".  Lately I've been
Errr, stalled is a native status

> having a lot more things marked "stalled" and I would like such tickets
> appear in "10 highest priority tickets I own".  How can I do this?
I believe including it in the @ActiveStatuses list should
work, but the native stalled already does don't it?
Alternatively, create your own widget by clicking edit in
the corner of the list to create a customized version.



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