[rt-users] How to install RT global to handel 11 accounts seperately?

Torsten Brumm torsten.brumm at googlemail.com
Sun Mar 21 07:40:51 EDT 2010


Hi Michelle,

> You don't need much magic for this and you don't need several
> installations
> > of RT for this.
>
> But this mean, I have to use ONE VHost for all!
>
> I can not use seperated VHosts for "abuse/postmaster", "support" and
> "biz-support" which are 3 completely differnt departements.
>
>
Yes, thats correct, but why you need this? RT can handle this for you, why
several vhosts?
You grant Department Sales at bar.com the rights to see their your and
sales at foo.com the rights to see their one requests

And yes, you can also setup rt in that way that all department queues come
with their own RT Subject line.

Don't understand the problem ;-)

Torsten

> > Is this the setup you are looking for?!?
>
> Thanks, Greetings and nice Day/Evening
>    Michelle Konzack
>    Systemadministrator
>    24V Electronic Engineer
>    Tamay Dogan Network
>    Debian GNU/Linux Consultant
>
> --
> Linux-User #280138 with the Linux Counter, http://counter.li.org/
> ##################### Debian GNU/Linux Consultant #####################
> <http://www.tamay-dogan.net/>                 Michelle Konzack
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> Jabber linux4michelle at jabber.ccc.de           67100 Strabourg/France
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-- 
MFG

Torsten Brumm

http://www.brumm.me
http://www.elektrofeld.de
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