[rt-users] Sending html mails using web interface

[Kevin Falcone]

On Thu, Mar 18, 2010 at 06:18:16PM +0530, Praveen C wrote:
>    Hi,
> 
>    Unable to send text/html mails from RT web interface. using RT 3.8.6-2 in Debian Lenny.
>    I could send html mails in auto reply templates by setting content-type to
> 
>  text/html. When sending mails from RT web interface content-type is changing to
>  text/plain, even it is html content
>  Is there any configuration require to enable html mail? I am facing this problem for a long time.
> 
>  I enabled PreferRichText in RT_SiteConfig.pm

Have you followed the documentation in docs/templates.pod ?

-kevin
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