[rt-users] Problem with Reminders Due date

[Kenneth Crocker]

Kevin,

OH. I'd heard that it* did* resolve the reminders, but no problema. I'll get
to work on the scrip. Shouldn't be too difficult. Thanks. As to the local
bug thing, I'm not sure where to look on that. The configuration seems to
work well on everything else.

Kenn
LBNL

On Tue, Mar 23, 2010 at 6:52 AM, Kevin Falcone <falcone at bestpractical.com>wrote:

> On Thu, Mar 11, 2010 at 03:43:37PM -0800, Kenneth Crocker wrote:
> >    I'm on 3.8.7 and just noticed that when I select a due date for a
> reminder (either entering
> >    directly or using the "calendar") it always ends up as 30-Nov-1999.
>
> This sounds like a local bug, I can't replicate it against vanilla 3.8.7
>
> >    I also noticed that when I resolve the ticket, the reminder stays
> open.
> >    Has anyone else noticed this? Does anyone have a fix or have I set
> something wrong?
> >    Thanks.
>
> I'm not aware of any code in RT to go resolve Reminders after a ticket
> is resolved.  It could certainly be done with a Scrip
>
> -kevin
>
>
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