[rt-users] CommandByMail only listening to commands issued by privileged users

Matt Adams matt.adams at cypressinteractive.com
Thu Mar 25 17:46:32 EDT 2010


Folks:

I have noticed that CommandByMail only listens to commands from email 
addresses belonging to privileged users.  If other random people email 
the system it ignores things like CF{Company}: Example.

Is there something I can do about this to make RT listen to commands 
from random email addresses?


Thanks in advance,

Matt
-- 
Matt Adams
Development & Network Services, Cypress Interactive
http://cypressinteractive.com, http://edsuite.com



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