[rt-users] Can a global scrip be disabled for a given queue?

[John Hascall]

When I wanted to do a similar thing,
I found it easier to modify the global scrip (Custom Condition)
to recognize a special address in that field for the queue:

return (($self->TransactionObj->Type eq "Correspond") &&
        ($self->TicketObj->QueueObj->CorrespondAddress() ne "NONE"));


John

-------------------------------------------------------------------------------
John Hascall, john at iastate.edu
Team Lead, NIADS (Network Infrastructure, Authentication & Directory Services)
IT Services, The Iowa State University of Science and Technology

> Hello,
> 
> I have the requirements to not send notifications 'on correspond' to
> the requestors for a given queue (that's scrip #6). But I wish to keep
> it for other queues.
> 
> Do I need to disable it (scrip fields > Stage >Disabled) and then
> recreate it locally for all the other queues?
> 
> 
> 
> Thanks,
> Thierry
> 
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