[rt-users] security issue

Torsten Brumm torsten.brumm at googlemail.com
Mon Mar 29 09:46:51 EDT 2010


Hi,
think this is a config error at your installation, tried it out just
in my installation and all i get is: No permission to display that
ticket
RT Rights Setup is really clean and good!
Possibly the requestor of Ticket 490 is the same like for ticket 493 ??
Torsten

2010/3/29 Tariq Doukkali <tariq.doukkali at autoform.de>
>
> Hi all,
>
>
>
> if an unprivileged user click  a link to open a ticket, the link below will be shown on browser as URL-address:
>
>
>
> https://company.com/SelfService/Display.html?id=493
>
>
>
> but if the user try to copy and past this url-adress in an other browser-tab and changes id to 490 as shown below,
>
>
>
> https://company.com/SelfService/Display.html?id=490
>
>
>
> the user is also able to show this ticket too.
>
>
>
> The problem is that we have a different unprivileged user (company 1, company 2). Unprivileged users of company 1 should only be able to schow their own ticket (not tickets of unprivileged user of company 2), but on RT system we can change permissions for the group unprvivileged users, which (in our case) includes all user of all companies.
>
>
>
> How can I solve the problem ???
>
>
>
> Many thanks in advance !!!
>
>
>
> Tamodew
>
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com



--
MFG

Torsten Brumm

http://www.brumm.me
http://www.elektrofeld.de



More information about the rt-users mailing list