[rt-users] How do I edit RT System's saved searches?

Todd Chapman todd at chaka.net
Mon Mar 29 19:16:33 EDT 2010


On Mon, Mar 29, 2010 at 6:08 PM, Kevin Falcone
<falcone at bestpractical.com> wrote:
> On Mon, Mar 29, 2010 at 05:04:35PM -0400, Todd Chapman wrote:
>> On Mon, Mar 29, 2010 at 4:30 PM, Kevin Falcone
>> <falcone at bestpractical.com> wrote:
>> > On Mon, Mar 29, 2010 at 04:18:24PM -0400, Todd Chapman wrote:
>> >> I think this was the case at one time but I don't think so know. To
>> >> clarify, I'm referring to the ones installed from /etc/initialdata.
>> >
>> > You can definitely edit searches when logged in as root and clicking
>> > on the Edit link on the homepage.
>> >
>> > They do not show up under "RT System's saved searches" in the query
>> > builder.
>>
>> That let's you edit the format but not the query itself, nor the
>> description. I'll just create new queries instead.
>
> You missed
> "You can also edit the predefined search itself: Search - Unowned Tickets"
>

Thanks Kevin! I wonder why it doesn't just take you there in the first place...



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