[rt-users] Mergeusers problem

[Poulter, Dale]

This worked great. Thanks.

From: Brumm, Torsten / Kuehne + Nagel / Ham MI-ID [mailto:torsten.brumm at Kuehne-Nagel.com]
Sent: Wednesday, March 31, 2010 8:57 AM
To: Poulter, Dale; rt-users at lists.bestpractical.com
Subject: AW: [rt-users] Mergeusers problem

Have a look onto additional pakckage rt-extension-mergeusershistory this the one you need!

Torsten

________________________________
Von: rt-users-bounces at lists.bestpractical.com <rt-users-bounces at lists.bestpractical.com>
An: rt-users at lists.bestpractical.com <rt-users at lists.bestpractical.com>
Gesendet: Wed Mar 31 15:54:05 2010
Betreff: [rt-users] Mergeusers problem
Good morning,


We have just started using the MergeUsers plugin. The merging of users seems to work great but the user is then unable to see their tickets using either account.  Are we missing something obvious?  Thanks.

--Dale

---------------------------------------
Dale Poulter
Automation Coordinator
Library Information Technology Services
Vanderbilt University
Suite 700
110 21st Avenue South
Nashville, TN  37240
(615)343-5388
(615)343-8834 (fax)
(615)207-9705 (cell)
dale.poulter at vanderbilt.edu<mailto:dale.poulter at vanderbilt.edu>



Kühne + Nagel (AG & Co.) KG, Geschäftsleitung: Hans-Georg Brinkmann (Vors.), Dirk Blesius, Reiner Heiken, Bruno Mang, Alfred Manke, Christian Marnetté, Mark Reinhardt, Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persönlich haftende Gesellschaft: Kühne & Nagel A.G., Sitz: Contern/Luxemburg, Geschäftsführender Verwaltungsrat: Klaus-Michael Kühne

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