[rt-users] custom condition not working when checking requestor

a.smith at ukgrid.net a.smith at ukgrid.net
Mon May 3 10:21:26 EDT 2010


thanks for the insight, we implement 2 different types of filtering on  
our SMTP servers, but as everyone knows no spam filtering is perfect.

Anyone able to comment on the question at hand, regardless of whether  
they think my mail servers are badly configured?

thanks for any ideas, Andy.

Quoting lobo:

> Sorry I do not know the RT magic here but even if I knew
> I would suggest to ward off the spam at the SMTP level on
> your mail gateway before it even reaches RT.






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