[rt-users] RT & mysql / LDAP Auth

james machado hvgeekwtrvl at gmail.com
Mon May 10 16:46:54 EDT 2010


On Sun, May 9, 2010 at 3:12 AM, Julian Grunnell <
Julian.Grunnell at webfusion.com> wrote:


                                                        # The username RT
> should use to connect to the LDAP server
>
>
> 'user'                      =>  'ldap-rt',
>
>                                                         # The password RT
> should use to connect to the LDAP server
>
>
> 'pass'                    =>  'xxxxxxxxx',
>
>                                                         #
>
>

this is the part that is probably killing you on your LDAP authentication
piece.  Active Directory does not allow anonymous bind for LDAP
authentication.  You will need to create a non-privileged user in AD to do
the binding and place the user name and password for that user in your
RT_SiteConfig.pm file.  This user will be used buy the
RT::Authen::ExternalAuth plugin to bind to AD LDAP.  Once bound
RT::Authen::ExternalAuth will be able to search for the user attempting to
login and use *that* persons credentials to authenticate into RT.


James
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