[rt-users] Searching with no case sensitivity?

[Peter Boguszewski]

Is there an easy way to turn off case sensitivity for the search feature 
in RT 3.8.x?  I am using MySql as the database and tried a few 
suggestions I found by googling the problem but none of them work.

-- 
Peter Boguszewski
Library Systems Administrator
UW Madison - Library Technology Group
pboguszewski at library.wisc.edu
608.262.4768