[rt-users] Category no longer shows in ticket

Kevin Falcone falcone at bestpractical.com
Tue May 25 15:04:39 EDT 2010


On Tue, May 18, 2010 at 12:06:30PM -0700, Kenneth Crocker wrote:
> 
>    Upon further testing, I've discovered that the Category of a Custom Field only disappears from
>    the Update Ticket screen when that Category is linked to another CF. When I remove the link,
>    the Category shows up again. Is this normal? What is the reasoning for this?

You really need to provide small screenshots and a reproduction method
for this, it sounds like you've misconfigured this new feature.  

-kevin
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