[rt-users] Subject Tags

Ruslan Zakirov ruz at bestpractical.com
Thu Nov 4 17:16:28 EDT 2010


On Thu, Nov 4, 2010 at 11:45 PM, Kurt Engle <engle at 4j.lane.edu> wrote:
> Can someone give me a quick explanation as to what 'Subject Tags' are or
> could be used for in a queue?

Read docs/queue_subject_tag.pod
>
> Also, during my testing of 'Subject Tags' to see what they do, I enter the
> Subject Tag for a Q and hit save, go back into the configuration for that Q
> and the 'Subject Tag' is gone and nothing different shows up in tickets
> within that Q.

It's a cache issue that has been fixed.

>
> I am using RT 3.8.8.
>
> Thanks
>
> -kurt
>
>
>
>



-- 
Best regards, Ruslan.



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