[rt-users] Can Autoreply execute after custom scrip ?

tanguy.lagroy at bt.com tanguy.lagroy at bt.com
Mon Nov 8 08:04:05 EST 2010


Dear All,

I'm facing a problem with default autoreply scrip, with RT 3.8.7 on Debian Lenny.
I've got a custom scrip which auto add all members of a group as requestor, when the first requestor is member of this group.
This scrip works fine.
Unfortunately, the autoreply scrip occur before the "auto add group member as requestor" scrip, so the notification is sent to only one requestor. Not all.

Is there a way to launch the autoreply scrip after automatically adding the requestors ?

Thank you for your help
Best regards,

--
Tanguy LAGROY
Département NSS/IPOC
BT Services
Email : tanguy.lagroy at bt.com



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