[rt-users] RT 3.8.7 - Need urgent help to configure RT::FM

Rithy R rithy4u_os at hotmail.com
Tue Nov 16 08:57:52 EST 2010


Please ... any one can help me...

Regards,Rithy




From: rithy4u_os at hotmail.com
To: rt-users at lists.bestpractical.com
Date: Mon, 15 Nov 2010 09:16:08 +0000
Subject: [rt-users] RT 3.8.7 - How to configure RT::FM along with	RT::Extension::SLA?








Dear RT Community,
My RT was working with with below config:
Set(@Plugins, qw(	RT::Extension::SLA));
After setup RTFM 2.4.2 my config look like this:
Set(@Plugins, qw(	RT::Extension::SLA	RT::FM));
Once I restart apache, I found RTFM link in my RT home page but when new ticket is created, my SLA extension stop working and it is no longer change the due date based on SLA setup.  
Please kindly help to advise.
Regards,Rithy



 		 	   		  
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