[rt-users] Outgoing attachments not sent

Mark Goodge mark at good-stuff.co.uk
Thu Nov 18 11:38:25 EST 2010


Apologies if this is a FAQ, but I've searched the online documentation 
and can't find any reference to it!

For some reason, we can't seem to send out attachments using our 
installation of RT. Clicking "reply" and then adding an attachment seems 
to work, and the attachment is stored with the ticket after the reply 
has been sent, but the recipient doesn't get it and there's no evidence 
that it has actually been emailed to them.

Is there some config setting that I need to change in order to enable 
the sending of attachments with outgoing emails?

Thanks

mark
-- 
http://mark.goodge.co.uk



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