[rt-users] AdminCC info in what table?

[Kenneth Crocker]

Naweed,

AdminCc's are basicallt identified as groups and there are relationships
with ACL, GroupMembers & Tickets.

I'd advise having your external system just send an email to the correct
ticket and use CommandByMail to add an AdminCc. That way, RT will keep
everything in sync.

Kenn
LBNL

On Wed, Nov 24, 2010 at 12:27 PM, Ahmed, Mohammed Naweed (LNG-BCT) <
naweedmohammed.ahmed at lexisnexis.com> wrote:

>  In what RT database table is the ‘AdminCC’ of the ticket information is
> stored. I want to add ‘AdminCC’s’ to a ticket from an external application.
>
>
>
>
>
> Thanks
>
> *Naweed Ahmed*
>
>
>
> ------------------------------
>
> * The information contained in this e-mail message is intended only for
> the personal and confidential use of the recipient(s) named above. This
> message may be an attorney-client communication and/or work product and as
> such is privileged and confidential. If the reader of this message is not
> the intended recipient or an agent responsible for delivering it to the
> intended recipient, you are hereby notified that you have received this
> document in error and that any review, dissemination, distribution, or
> copying of this message is strictly prohibited. If you have received this
> communication in error, please notify us immediately by e-mail, and delete
> the original message. *
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20101124/f83d7f73/attachment.htm>