[rt-users] AdminCC info in what table?

Christian Loos cloos at netcologne.de
Thu Nov 25 02:24:48 EST 2010


Or you can use the REST interface:
http://requesttracker.wikia.com/wiki/REST

-Chris

Am 25.11.2010 00:48, schrieb Kenneth Crocker:
> Naweed,
> 
> AdminCc's are basicallt identified as groups and there are relationships
> with ACL, GroupMembers & Tickets.
> 
> I'd advise having your external system just send an email to the correct
> ticket and use CommandByMail to add an AdminCc. That way, RT will keep
> everything in sync.
> 
> Kenn
> LBNL
> 
> On Wed, Nov 24, 2010 at 12:27 PM, Ahmed, Mohammed Naweed (LNG-BCT)
> <naweedmohammed.ahmed at lexisnexis.com
> <mailto:naweedmohammed.ahmed at lexisnexis.com>> wrote:
> 
>     In what RT database table is the ‘AdminCC’ of the ticket information
>     is stored. I want to add ‘AdminCC’s’ to a ticket from an external
>     application.
> 
>      
> 
>      
> 
>     Thanks
> 
>     *Naweed Ahmed*
> 
>      
> 
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