[rt-users] scrip to send email suddenly stopped working

Kevin Falcone falcone at bestpractical.com
Sat Nov 27 18:15:19 EST 2010


On Sat, Nov 27, 2010 at 10:54:15AM -0600, John Alberts wrote:
> On 11/27/2010 03:05 AM, G.Booth wrote:
> > Hi John
> > might be a quick one, as there's a missing { after Due Date: " 
> 
> Yeah, I noticed that after I posted.  I added the '{' and it didn't
> help.  I also tried each line individually and it didn't work.  Is
> 'Starts' and 'Due' even valid fields for $Ticket in the template?  I

They're valid on Ticket, but not on Template (which is what your code
did)

> used perldoc on the Ticket.pm file and saw those values there.
> I tried searching the wiki and also google to try and find a list of
> valid objects, fields, etc that can be used in a template, but the best
> I could find was this:
> http://requesttracker.wikia.com/wiki/ClassObjectsMethods; and that page
> doesn't really help at all.

How about docs/templates.pod which ships with RT?

-kevin
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