[rt-users] scrip to send email suddenly stopped working

Kevin Falcone falcone at bestpractical.com
Sat Nov 27 22:18:32 EST 2010


On Sat, Nov 27, 2010 at 09:02:00PM -0600, John Alberts wrote:
> On 11/27/2010 05:15 PM, Kevin Falcone wrote:
> > How about docs/templates.pod which ships with RT?
> 
> Ah, I never noticed that was there in the source directory. 
> Unfortunately, it doesn't really help much.  It just tells me that I can
> use 5 different variables, such as: $Ticket and $Transaction, but
> doesn't tell me anything about what fields (values?) that gives me
> access to.  Are there any other docs that might provide some insight?

You read the appropriate perldoc for each type of object.
Keep in mind that you want to also read the _Overlay.pm doc.

-kevin
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