[rt-users] Including "stalled" tickets in "10 highest tickets I own" and "Tools/My Day" sections

Shannon Adams shannon_adams68 at yahoo.com
Tue Oct 5 09:32:47 EDT 2010


Running 3.8.6

By default for all users, I need to include tickets with a status of "stalled" 
(as well as "open" and "new") so they show up under "10 highest priority tickets 
I own" and "Tools/My Day" sections.  Will someone let me know what files to 
create/modify to make this possible? 


Thanks.



      



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