[rt-users] Disable users from changing status of tickets if not owned by them

Shannon Adams shannon_adams68 at yahoo.com
Tue Oct 5 09:35:27 EDT 2010



Running 3.8.6

I want my users to be able to assign tickets to themselves (or "take" tickets).  
However, I do not want to allow users to change the status of a ticket unless it 
is assigned to them.  Is there a way/scrip to do this?

Thanks.


      



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