[rt-users] RT-Extension-MandatorySubject

testwreq wreq testwreq at gmail.com
Tue Oct 5 13:09:35 EDT 2010


I downloaded  the extension from
http://search.cpan.org/dist/RT-Extension-MandatorySubject/ and followed
http://cpansearch.perl.org/src/ELACOUR/RT-Extension-MandatorySubject-0.03/README
step
by step;

This RT Extension should enforce users to fill the subject when creating a
ticket via the web interface. But, it did not work for me.

All these steps were successful
perl Makefile.PL
 make
 make test
make install

The following is added in RT_SiteConfig.pm
Set(@Plugins,(qw(RT::Extension::MandatorySubject)));

I also tried adding the above following way:
Set(@Plugins,qw(RT::Extension::MandatorySubject));

The server was restarted before testing.

I have read this extension is worked for many people. I am wondering what is
missing is my case?

Thank you in advance for your advise.
vm
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