[rt-users] Overriding CSS in ticket display?

Gary Oberbrunner garyo at genarts.com
Thu Oct 14 11:49:58 EDT 2010


 On 10/14/2010 11:44 AM, Thomas Sibley wrote:
> On 14 Oct 2010 11:33, Gary Oberbrunner wrote:
>>  I have some tickets that have HTML (coming from email, which was pasted
>> from Word), so they have lots of <p class=MsoNormal>...</p> which RT
>> displays with a 1em margin, so they get really spaced out.  I can easily
>> fix that in main.css or ticket.css like this:
>>
>> p.MsoNormal {
>>   margin: 0px 0px;
>> }
>>
>> but how can I make that fix resist being overwritten by new versions of RT?
> You're looking for callbacks.  See
> http://wiki.bestpractical.com/view/Customizing.
>
> If you told us what version of RT you're running, someone could point
> you to the right place to look.
Doh, sorry about that.  3.8.2 on Ubuntu 8.04.  I didn't realize there
were callbacks for CSS -- how's that even work?!

-- 
. . . . . . . . . . . . . . . . . . . . . . . . .
Gary Oberbrunner                garyo at genarts.com
GenArts, Inc.                   Tel: 617-492-2888
955 Mass. Ave                   Fax: 617-492-2852
Cambridge, MA 02139 USA         www.genarts.com




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