[rt-users] Ticket 'Take' field in custom query

Kurt Engle engle at 4j.lane.edu
Thu Oct 14 13:15:33 EDT 2010


I am looking to add the 'Take' ticket option in a custom query that filters new tickets based on building location. Creating the query is the easy part but I have not been able to figure out how to add the 'Take' option to the query output. 


Anyone have any suggestions or instructions on how to do this? 


Thanks 

Kurt Engle 
Network Engineer 
Eugene 4J Schools 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20101014/870e444f/attachment.htm>


More information about the rt-users mailing list