[rt-users] Curious about "People" display for unprivileged users

Thomas Sibley trs at bestpractical.com
Mon Oct 18 15:33:40 EDT 2010


On 18 Oct 2010 15:16, Kenneth Crocker wrote:
> I noticed that on any ticket in our environment (3.8.7) an unprivileged
> user that is a "requestor" has additional info displayed about them
> under the Blue box entitled "More about Name of User". I never noticed
> this before.
> 
> When did this start happening?

Version control history is useful here.  It appears the first
incarnation was committed in early 2001 with b406f098.

> Is there a way to turn it off?

Not in 3.8 unless you want to override
share/html/Ticket/Elements/ShowRequestor.  3.9-trunk already includes
much more control over this element.

Thomas

> I hate to look like a */dufus/*, but I really never noticed any info on
> this feature before. Any help would be appreciated.
> 
> Thanks.
> 
> Kenn
> LBNL




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