[rt-users] Internet Explorer changes custom fields when editing ticket basics

Kevin Falcone falcone at bestpractical.com
Tue Oct 26 18:15:16 EDT 2010


On Wed, Oct 13, 2010 at 10:44:23AM -0500, Matt Polichette wrote:
>    *Correction- this only effect custom fields which are categorized by another custom field
>    which is assigned to the queue. So the problem doesn't show up with the choice for Operating
>    System because the custom field "platform" which categorizes the operating system values is
>    not assigned to this queue.

If you're using the new style dependent CFs, and both custom fields
aren't applied to the queue and modifiable by the user, you're going
to see weird fallback behavior.

-kevin
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