[rt-users] Use RTFM as Canned Replies

Kevin Falcone falcone at bestpractical.com
Tue Oct 26 19:03:23 EDT 2010


On Fri, Oct 22, 2010 at 09:55:30AM -0500, Max McGrath wrote:
>    First, how can I rename RTFM to FAQ (or even Canned replies). My supervisor isn't a big fan of

Using a custom .po file is probably easiest.

>    Also, how can I disallow an unprivileged user to search for articles -- since I don't want to
>    use it for articles, I'm looking to use it for canned responses!

Don't grant Unprivileged ShowArticle globally

-kevin
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