[rt-users] dont reopen

[Albert Shih]

 Le 25/10/2010 à 22:08:16+0200, Christian Loos a écrit
> Hi,
> 
> i just added your version of this to the wiki page.
> 
> We only allow re-opening the ticket if it is resolved less then 7 days.
> If the ticket is resolved more than 7 days, the requestor gets an mail
> (template), that it isn't allowed to re-open the ticket.
> 

Lots of thanks for all.

I'm going to try this.

Regards.

JAS
-- 
Albert SHIH
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