[rt-users] RT::Action not found after upgrade 3.8.2 -> 3.8.8

Benno Overeinder benno at NLnetLabs.nl
Wed Sep 1 05:15:57 EDT 2010


Kenn,

On 8/30/10 6:27 PM, Kenneth Crocker wrote:
> Take a look at your log. The number for the scrip is always shown. That
> will tell you which one.

Thanks, I found the scrip triggering the empty action.  I had to go back
a bit in the history of the log file.  During "normal" operation the
scrip generated an error message that allowed me to pinpoint the
problem: empty action at On Create Autoreply To Requestors.

On one of the queues, we want to disable autoreply if a new ticket is
created by email.  Have to find another manner to disable this.
(Suggestions?)

Thanks,

-- Benno


-- 
Benno J. Overeinder
NLnet Labs
http://www.nlnetlabs.nl/



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