[rt-users] set Requestor with ExtractCustomField

[Björn Schulz]

Hi list,

I try to set the requestor of a ticket by using the extension 
ExtractCustomField.

My template looks like

|body|Requestor-(.+)$|TicketObj->SetWatcher(Type => 'Requestor', Email 
=>($value)) ;

The from header ist
From: hisemail at mydomain.com

One line in the incomming mail is
Requestor-myemail at mydomain.com


I like to change the requestor from hisemail at mydomain.com to 
myemail at mydomain.com

My template doesn't work

Any help is appreciated!

Best regards
   Bjoern