[rt-users] New between Open

[Ingo.Itter at ages.de]

Hello,

can someone explain the different between the Ticket State "new" and 
"open" ?

Thank you

Greetings from Germany

Ingo von Itter

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Geschäftsführer: Rolf Herzog, Thomas Benk
AGES Maut System GmbH & Co. KG
AG Düsseldorf HRA 14045, USt-IdNr.: DE 202525868
AGES International GmbH & Co. KG
AG Düsseldorf HRA 16636, USt-IdNr.: DE 813749831
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