[rt-users] Assign child ticket to a separate queue?

Emmanuel Lacour elacour at easter-eggs.com
Wed Sep 8 09:10:23 EDT 2010


On Wed, Sep 08, 2010 at 08:33:48AM -0430, Luis E. Muñoz wrote:
> On Wed, 2010-09-08 at 08:55 -0400, Ciancetta, Barbara J. wrote:
> > However trying to create a child ticket and assign it to a separate
> > queue in our dev environment doesn’t seem possible.  Does anyone know
> > if this is possible?  Please help.
> 
> Yes, it's possible. Check the obvious first, such as permissions to
> create tickets in the B queue.
> 

of course, but you cannot choose the queue when using "add" links in
"Links" box of current ticket. Hence the patch I sent.




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