[rt-users] Mandatory Subject - EMail

[Emmanuel Lacour]

On Wed, Sep 08, 2010 at 09:16:11AM -0500, Peter Barton wrote:
> >> 
> I would actually like to bounce the email back notifying the sender that
> the subject is required.
> 

You can hack lib/RT/Interface/Email.pm::Gateway, add a test on $Subject after the
test of $Authstat and use MailError in the same way.

Or a scrip that makes the ticket rejected and send an email to
requestor.