[rt-users] AD ExternalAuth create user

Jason Ledford jledford at biltmore.com
Thu Sep 9 11:18:57 EDT 2010


I think this is what you are looking for http://search.cpan.org/dist/RT-Extension-LDAPImport/

Run that with cron to do a regular import.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of John Alberts
Sent: Thursday, September 09, 2010 11:00 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] AD ExternalAuth create user

  Hi.  I got ExternalAuth working with Win2k3 AD.  My next step is to 
import tickets from our old system into the new system.  I already wrote 
a script that does this via the command line rt interface.  The one 
problem I'm having is that I need some users to already have a uid in RT 
(ie. they've already logged in once and RT auth'd them with AD and 
created a user account) so I can assign the imported ticket to them.

Finally, my question: :)
Is there any way for me to import a few users into RT?  I looked for a 
script that would import users from AD into RT, but couldn't find anything.

Thanks

-- 
John Alberts
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john.alberts at exlibrisgroup.com
cell: 1-508-878-2197

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