[rt-users] MyReminder for nobody

Paul paul.crovella at gmail.com
Mon Sep 13 15:42:46 EDT 2010


None here.

Cheers,
Paul

On 09/13/2010 12:26 PM, Kenneth Crocker wrote:
> Jain, Paul,
> 
> I don't create reminders that are owned by "Nobody" so I don't have that
> problem. Do either of you have scrips that automatically create reminders?
> 
> Kenn
> LBNL
> 
> On Mon, Sep 13, 2010 at 9:42 AM, Paul <paul.crovella at gmail.com> wrote:
> 
>> On 09/13/2010 08:38 AM, Kevin Falcone wrote:
>>> On Sun, Sep 12, 2010 at 08:47:02PM -0400, JAIN JACOB wrote:
>>>>    Hi,
>>>>    I'm using RT 3.8.8 on RED HAT LINUX 5.0 with apache 2.0.
>>>>    I have moved the RT database from RT 3.6.5 to RT 3.8.8 and has run
>> the upgrade scripts. But
>>>>    when I login to RT on my reminder sections I'm seeing reminders for
>> 'nobody' along with the
>>>>    reminder that I have set.
>>>>    Even non superusers get the same reminder section( reminder for
>> nobody). Could you please let
>>>
>>> MyReminders has searched for
>>>
>>> $reminders->FromSQL('(Owner = "Nobody" OR Owner =
>> "'.$session{'CurrentUser'}->Name.'")'
>>>
>>> for a long time
>>>
>>> -kevin
>>
>> Jain, this bugged me too. Easy fix is to copy
>> /path/to/rt/share/html/Elements/MyReminders to
>> /path/to/rt/local/html/Elements/MyReminders and remove the 'Owner =
>> "Nobody" OR ' chunk.
>>
>> Not sure why Nobody's reminders are shown by default. My only guess is
>> so there'd be an easy way to remind or notify everyone of something.
>> Around here, though, people would just miss setting an owner and end up
>> confusing the rest of us.
>>
>> Cheers,
>> Paul
>>
>> RT Training in Washington DC, USA on Oct 25 & 26 2010
>> Last one this year -- Learn how to get the most out of RT!
>>
> 
> 
> 
> 
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!




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