[rt-users] WebExternalAuth not working at all

[Peter Barton]

Have you setup Auth Priority?

 

Set($ExternalAuthPriority,  [       'My_LDAP', 'My_LDAP2'
]);



And info priority?

 

Set($ExternalInfoPriority,  [         'My_LDAP', 'My_LDAP2'
]);

 

 

 

----------

Peter Barton

IESI Corporation

Network Manager

work.817-632-4000

mobile.817-683-9635

 

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Jon Davis
Sent: Monday, September 13, 2010 3:23 PM
To: rt-users
Subject: [rt-users] WebExternalAuth not working at all

 

I'm currently running RT 3.8.7 under Ubuntu 10.04 with Apache 2 &
SpeedyCGI.  I am trying to use WebExternalAuth for authentication since
I have my Apache install talking to OpenDS (LDAP).

I have the following config in my RT_SiteConfig.pm
Set($WebExternalAuth , 1);
Set($WebFallbackToInternalAuth , 0);
#Set($WebExternalGecos , 0);
Set($WebExternalAuto , 1);
#Set($AutoCreate, {Privileged => 1});
#Set($WebExternalAuthContinuous, 1);


Apache prompts me for a password, and authenticates me.  In the Apache
logs [1], it shows my username... but RT keeps dumping me back  to the
login screen.  I'd presum seeting WebFallBackToInteralAuth to zero or
indef to make that NOT happen.  I'm at my wits end trying to figure out
what is going on, why it wont authenticate from apache and why it gives
me a login screen even though it isn't supposed to.  I've tried every
variation of fiddling with the configs and I just dont know where to
find the debug information nessiary to fix this.

Please, any help would be GREATLY appreciated
-Jon

[1] 192.168.38.170 - jdavis [13/Sep/2010:12:56:59 -0700] "GET /rt/
HTTP/1.1" 200 2212 "-" "Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6;
en-US; rv:1.9.1.6) Gecko/20091201 Firefox/3.5.6"

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