[rt-users] RT Queue's cached?

Jon Davis maillist at konsoletek.com
Tue Sep 14 21:17:42 EDT 2010


I'm running RT 3.8.7 on Ubuntu 10.04 under apache2 & mod_perl2.  I
discovered in my setup/configuration of the Queue's I want... that
everything is being massively cached.  I make changes to the queues, even as
far as disabling them... and nothing happens.  Nothing happens in that I go
back to the main page, stab hard-refresh - and the list doesn't change.  I
can go and restart apache, and the list doesn't change.  The ONLY way I can
get them updated is if I go into RT_SiteConfig.pm and change $rtname.  But
as soon as I change that back to the name it should be - it goes back to the
old cached list.  Though I will note, if I go into Preferences, the "Default
Queue" drop down is up to date.

I am confused to all hell why this is happening and where this is coming
from.  I have not set anything in RT_SiteConfig relating to cache.  I've
googled about and I can find very little relating to RT and caching.  I even
tried following the "CleanMasonCache" information from the wiki.  No dice.
If anyone has some pointers, I'd love to hear it.

-Jon
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