[rt-users] can i see all tickets posted by my group?

peceka peceka at gmail.com
Wed Sep 15 04:45:22 EDT 2010


Hi,

here the same problem, RequestorGroup = 'GroupName' doesn't work,
shows 0 ticket found.
i'm using rt 3.8.8.

regards,


On Tue, Sep 14, 2010 at 8:34 PM, Jason Ledford <jledford at biltmore.com> wrote:
> I am sort of tagging along this topic, since I was trying to do this very thing.  RequestorGroup = 'GroupName' doesn't work for me.  I have changed my query so that's the only thing it has, and have tried a couple of different group names and can't seem to get it work work.
>
> Is this possible or do I need to specify each user individually?
>
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Ruslan Zakirov
> Sent: Tuesday, September 14, 2010 11:10 AM
> To: peceka
> Cc: RT-Users at lists.bestpractical.com
> Subject: Re: [rt-users] can i see all tickets posted by my group?
>
> Hi,
>
> TicketSQL: RequestorGroup = 'GroupName'
>
> On Tue, Sep 14, 2010 at 3:01 PM, peceka <peceka at gmail.com> wrote:
>> Hi,
>>
>> if there is a possibility to see all tickets which were created by
>> members of group which i belong too?
>> i tried to search such option in group rights but couldn't find.
>>
>> please help me with resolving this problem.
>>
>> TIA,
>> p.
>>
>> RT Training in Washington DC, USA on Oct 25 & 26 2010
>> Last one this year -- Learn how to get the most out of RT!
>
> --
> Best regards, Ruslan.
>
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
>



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