[rt-users] RT Queue's cached?

[Kevin Falcone]

On Tue, Sep 14, 2010 at 06:30:20PM -0700, Kenneth Crocker wrote:
>    try clearing the cache from your browser.

This is unlikely to be the problem
As reported by someone else, the queue list is cached in your session.
Log out and log back in

-kevin

>    On Tue, Sep 14, 2010 at 6:17 PM, Jon Davis <[1]maillist at konsoletek.com> wrote:
> 
>      I'm running RT 3.8.7 on Ubuntu 10.04 under apache2 & mod_perl2. I discovered in my
>      setup/configuration of the Queue's I want... that everything is being massively cached. I
>      make changes to the queues, even as far as disabling them... and nothing happens. Nothing
>      happens in that I go back to the main page, stab hard-refresh - and the list doesn't change.
>      I can go and restart apache, and the list doesn't change. The ONLY way I can get them
>      updated is if I go into RT_SiteConfig.pm and change $rtname. But as soon as I change that
>      back to the name it should be - it goes back to the old cached list. Though I will note, if
>      I go into Preferences, the "Default Queue" drop down is up to date.
> 
>      I am confused to all hell why this is happening and where this is coming from. I have not
>      set anything in RT_SiteConfig relating to cache. I've googled about and I can find very
>      little relating to RT and caching. I even tried following the "CleanMasonCache" information
>      from the wiki. No dice. If anyone has some pointers, I'd love to hear it.
>      -Jon
> 
>      RT Training in Washington DC, USA on Oct 25 & 26 2010
>      Last one this year -- Learn how to get the most out of RT!
> 
> References
> 
>    Visible links
>    1. mailto:maillist at konsoletek.com

> 
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!

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