[rt-users] Owner does not get emails.

Kevin Falcone falcone at bestpractical.com
Fri Sep 17 11:21:49 EDT 2010


On Fri, Sep 17, 2010 at 10:10:30AM -0500, Ashrock wrote:
>    Did you check my RT_SiteConfig.pm, the LDAP connection does not work. I have mentioned the
>    apache2 error log below.
>    I have configured the RT_SiteConfig.pm as instructed, do i have to put the username blank ?
>    and the password too.
> 
>    [Fri Sep 17 15:06:56 2010] [critical]: RT::Authen::ExternalAuth::LDAP::_GetBoundLdapObj :
>    Cannot connect to server.ammc.local

That error seems straightforward, and is unrelated to the mail
conversation we've been having.

If you search the mailing list archives, you'll find plenty of methods
for debugging a failed ldap connection.

-kevin
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