[rt-users] CommandByMail - Not send commands to the requester?

[Kevin Falcone]

On Wed, Sep 22, 2010 at 01:50:38PM -0700, Jon Davis wrote:
>    Right now, I've got CommandByMail setup and functioning with my RT. The only issue I have, is
>    that if I send a command like "status: resolved", it sends the requesting user a copy of that
>    email AND the email saying "Your ticket is closed" (the second email being expected, of
>    course).
> 
>    If there any way to prevent RT from sending along an email that is CommandByMail commands
>    only? IE If I were to send commands that the ticket is assigned to X helpdesk agent, I
>    wouldn't want the end user to get that also.

Use the comment address for RT instead?

-kevin
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