[rt-users] managing ldap users / RT-Authen-ExternalAuth question

[Kenneth Crocker]

Val,

At the bottom of the COnfig->Users display page is a box you can check to
"include disabled" users in the search. Check that you should see everyone.

Kenn
LBNL

On Wed, Sep 29, 2010 at 9:11 AM, Val Polyakov <val at polyakov.me> wrote:

> > Can you log in as root?
>
> yes
>
> > If so you should be able to search for the ldap user you logged in as and
> > then grant them access.
>
> how? where do I search? the only 'users' that I see is in configuration ->
> users, and you're saying thats the wrong place..
>
>
>
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