[rt-users] Problem with preferences setting for search results limit

[Kenneth Crocker]

Jeff,

I just did that to no avail.

I also tested this in my *test session* where I made an *override in the css
code* that builds a ticket list
(opt/rt3/local/html/NoAuth/css/web2/ticket-lists.css) to align all row data
to the top of the row and it returns 50 rows no matter what the system
default is or what I set my preferences to. Interesting. I wouldn't think
that aligning row to the top would affect the number of rows shown per
result page. I wonder why that is?

Kenn
LBNL

On Wed, Sep 29, 2010 at 10:28 AM, Jeff Blaine <jblaine at kickflop.net> wrote:

> Kenn,
>
> I still just suspect some sort of caching issue.  There
> is no specific RowsPerPage field for this in the DB schema
> definitions themselves.  Looking around, it seems this
> data is stored per web session.
>
> Log out and back in again?
>
>
> On 9/29/2010 12:56 PM, Kenneth Crocker wrote:
>
>> Jeff,
>>
>> I wonder if there is some setting that goes with this preference that I
>> am missing.
>>
>> Kenn
>> LBNL
>>
>> On Wed, Sep 29, 2010 at 9:26 AM, Jeff Blaine <jblaine at kickflop.net
>> <mailto:jblaine at kickflop.net>> wrote:
>>
>>    3.8.7 here, no problem setting it to 10 and getting 10
>>
>>
>>    On 9/29/2010 12:20 PM, Kenneth Crocker wrote:
>>
>>        To list,
>>
>>        I'm noticing that when I change my "Preferences" setting for search
>>        limits on rows returned, it's basically ignored. I usually have
>>        it set
>>        at 50 (and to be honest, I haven't really spent any time
>>        counting the
>>        rows) but when I change it to a significantly lower number, I
>>        still get
>>        50. I cleared my cache. Still the same results. Is there a patch I
>>        missed or something? I'm on 3.8.7, Oracle, Redhat.
>>
>>        Thanks in advance.
>>
>>        Kenn
>>        LBNL
>>
>>
>>
>>
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>>
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>>
>>
>>
>>
>> RT Training in Washington DC, USA on Oct 25&  26 2010
>> Last one this year -- Learn how to get the most out of RT!
>>
>
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